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Asset Tracking & Service Reminders

Stay on top of your office kitchen equipment’s maintenance needs with automated tracking and service coordination through Crafty’s Equipment Management program.

What is Asset Tracking & Service Reminders?

This feature tracks the lifecycle and maintenance needs of your office kitchen equipment from the moment it’s onboarded into the Crafty Platform. It ensures timely service visits, so your equipment stays in peak condition with minimal effort from your team.

How does Asset Tracking & Service Reminders save me time?

By automating service schedules and notifications, Crafty eliminates the need for manual tracking, coordination, or calendar reminders. We take care of it all, so you can focus on your team’s pantry experience without interruption.

How do I use Asset Tracking & Service Reminders?

  • Submit the Asset Creation Form (linked HERE: Asset Creation Form when new equipment is installed.)

  • Once onboarded, we begin monitoring key service milestones like:

    • Filter replacements

    • Preventative maintenance

    • Warranty expirations

  • You’ll automatically receive a service due reminder email when maintenance is needed.

  • Crafty coordinates the visit; no action required from you.

  • A confirmation email will follow with the visit’s date, time, and service details.

  • Afterward, we’ll send a service summary email so you’re always in the loop.

  • Any associated costs will be managed and tracked directly through the Crafty Platform.

Scenarios where Asset Tracking & Service Reminders are most helpful

  • You’re managing a growing equipment portfolio across multiple office locations.

  • You want to avoid surprise breakdowns with preventative maintenance.

  • You’re unsure when equipment warranties expire or filters need changing.

  • You prefer a hands-off approach to service coordination.

FAQs

How do I get started with equipment tracking?
Complete the Asset Creation Form provided during onboarding. Once submitted, tracking begins automatically.

Will I need to schedule maintenance myself?
Nope! Crafty schedules and manages it for you. You’ll receive updates via email.

How can I view service history or upcoming maintenance?
Log in to the Crafty Platform to view current and past service events tied to your equipment.

Are service charges visible in the Platform?
Yes. All related charges are consolidated and viewable in your billing section.