de Jong DUKE Zia

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About the de Jong DUKE Zia

The Zia is a sleek, space-saving office coffee machine that delivers café-style drinks with the press of a button. Designed for medium-sized teams, it fits comfortably on most countertops and brings customization, consistency, and variety to your daily brews.

Key Benefits

Compact design fits easily into small pantry spaces
Wide drink variety for all coffee preferences
Easy-to-use touch interface for seamless selection
Supports medium-volume usage with low wait times

Features

Fresh whole bean grinding per cup
Dual bean hoppers (4.4 lbs each)
Three integrated powdered ingredient canisters
Customizable drink menu and branding
Automated mixing and dispensing system

Specifications

Upkeep Recommendations

Daily: Rinse brewing unit and wipe exterior surfaces
Weekly: Deep clean mixer parts and drip tray
Monthly: Clean ingredient canisters
Quarterly: Sanitize internal components
Yearly: Preventative maintenance check by Crafty

Resources

Spec sheet and installation guidelines (available upon request)
For more, visit the de Jong DUKE website

Troubleshooting Tips

Issue	Possible Cause	Fix	Request Maintenance
Machine not brewing	Hopper empty or grinder jam	Refill beans, check the grinder	Yes
The powder mix is not dispensing	Ingredient canister empty	Refill the correct canister	Yes
Grounds bin full message	Grounds container at capacity	Unlock and empty the container	No (User Fixable)
Unusual taste or weak drinks	Mixer parts are dirty or water issue	Clean mixers, check the water source	Yes

FAQs

How many people can the Zia serve?
It’s ideal for medium offices with 50–200 people, thanks to its 60 drinks per hour capacity.

Does it use fresh milk or powdered milk?
The Zia uses powdered milk, chocolate, and French vanilla for consistent taste and easy upkeep.

How often does it need maintenance?
Daily attention is needed, including emptying the grounds bin every 210 drinks. Crafty's Ops team typically manages this maintenance for you.