Follett Symphony Countertop Ice & Water Machine - 25CI425A-S

About the Follett Symphony 25CI425A-S

The Follett Symphony 25CI425A-S is built for performance and style, producing up to 425 lbs of chewable nugget ice daily. With its sleek stainless steel body and user-friendly countertop design, it's a favorite in modern offices seeking reliable hydration solutions.

Key Benefits

• Produces soft, chewable nugget ice—great for sipping or crunching
  
  
• High daily production ideal for offices with 200+ employees
  
  
• Quiet Night mode helps conserve energy during off-hours
  
  
• Self-flushing design keeps ice clean and machine maintenance minimal
  
  

Features

• Daily ice production: 425 lbs
  
  
• Storage capacity: 25 lbs of ice
  
  
• Stainless steel exterior with black trim
  
  
• Touchless dispensing option available
  
  
• Quiet Night energy-saving mode
  
  
• Automatic self-flushing for hygiene
  
  

Specifications

Upkeep Recommendations

• Daily: Exterior wipe-down and drip tray cleaning by Crafty operations
  
  
• Weekly: Check for any unusual noises or indicator lights
  
  
• Monthly: Visual inspection of water connections
  
  
• Quarterly: Internal component review
  
  
• Yearly: Preventative maintenance by Crafty technician (scheduled every 6 months)
  
  

Resources

• Spec sheet and installation guidelines available upon request
  
  
• For more, visit the manufacturer’s website or contact Support
  
  

Troubleshooting Tips

• Issue: Ice machine not dispensing
  Possible Cause: Machine in Quiet Night mode or power off
  Fix: Confirm power is on and cycle the mode
  Request Maintenance: If still not working, submit a ticket through the Crafty Platform
  
  
• Issue: Unusual noise during operation
  Possible Cause: Blocked ventilation or loose panel
  Fix: Inspect for blockages and secure any loose parts
  Request Maintenance: Contact Support to schedule a service visit
  
  
• Issue: Ice tastes off
  Possible Cause: Water supply issue or overdue maintenance
  Fix: Run a cleaning cycle if applicable and ensure water filter is clean
  Request Maintenance: Reach out via Crafty for tech assistance
  
  

FAQs

What size office is this machine best for?
This model is best for offices with over 200 people due to its high ice output and capacity.

Is the Follett Symphony noisy?
No. It features a Quiet Night mode that reduces noise when idle, ideal for open office environments.

Who maintains this machine?
Crafty's operations and service tech teams handle all scheduled cleanings and maintenance—you don’t have to lift a finger!