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Follett Symphony Freestanding Ice & Water Machine - 50FB425W-S

A freestanding office water machine with nugget ice, ideal for high-volume spaces looking to free up kitchen counterspace.

Care and Dev __ Crafty Care Center (65)

 

About Follett Symphony Freestanding Ice & Water Machine - 50FB425W-S

This Follett classic delivers high-volume nugget ice and chilled water while maintaining a sleek, modern aesthetic. With a 50-pound storage capacity and freestanding design, it's perfect for bustling offices that value space, style, and function.

Key Benefits

  • Frees up counter space with a standalone design

  • Produces Follett’s signature chewable nugget ice

  • Ideal for teams of up to 200 people

  • Quiet Night mode for reduced noise and energy use

Features

  • Daily ice production: up to 425 lbs

  • Nugget-style ice for optimal hydration experience

  • 50 lb storage capacity

  • Touch-free sensor dispensing

  • Automatic self-flushing for cleaner ice

  • Stainless steel and black-trimmed exterior

  • Quiet Night mode for low-energy, silent operation

Specifications

Care and Dev __ Crafty Care Center (66)

Upkeep Recommendations

  • Daily: Wipe exterior surfaces and clean drip tray

  • Weekly: Sanitize dispensing area

  • Monthly: Inspect sensor function and flush ice bin

  • Quarterly: Check water filtration system

  • Yearly: Crafty service tech performs full preventative maintenance

Resources

  • Installation guidelines and spec sheets are available upon request

  • For further information, contact your Crafty team member

Troubleshooting Tips

  • Issue: Ice not dispensing
    Possible Cause: Sensor malfunction
    Fix: Wipe sensor and test responsiveness
    Request Maintenance: Submit a service request via the Crafty Platform
  • Issue: Unusual noise during operation
    Possible Cause: Build-up in internal components
    Fix: Activate Quiet Night mode and monitor sound
    Request Maintenance: Submit a service ticket for internal cleaning
  • Issue: Water not dispensing
    Possible Cause: Water line disconnected or filter clogged
    Fix: Check water connection and clean/replace filter
    Request Maintenance: Contact Crafty Support for service

FAQs

How often does Crafty perform maintenance on this machine?
 Crafty’s tech team performs preventative maintenance every 6 months, with daily and weekly upkeep handled by our operations team.

Is this machine noisy?
 Not at all. The Quiet Night mode ensures minimal noise when the machine is idle, making it great for open office layouts.

Can this support a large office?
 Yes! With 425 lbs of daily production and 50 lbs of storage, it supports up to 200 people comfortably.