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Natural Choice iON TS200 Hot, Cold, & Ambient Water Machine

A compact countertop water dispenser that provides hot, cold, and ambient water—ideal for smaller office teams.

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About the Natural Choice iON TS200

The Natural Choice iON TS200 delivers exceptional water quality in a sleek, space-saving design. Built with an internal Carbon Plus filtration system, it offers hot, cold, and ambient water from a single unit—no floor drain required. Just empty the drip tray regularly to keep things running smoothly.

Key Benefits

  • Compact footprint ideal for countertops

  • Hot, cold, and ambient water dispensing in one unit

  • No floor drain needed

  • Built-in Carbon Plus filtration system

Features

  • Bottleless design

  • Internal drip tray collection (no plumbing to floor drain required)

  • Touch-activated dispensing

  • Integrated filtration system (Carbon Plus filter included)

  • Built for office use

Specifications

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Upkeep Recommendations

  • Daily: Wipe down unit and empty drip tray

  • Weekly: Sanitize external surfaces

  • Monthly: Inspect for any build-up or residue

  • Quarterly: Replace Carbon Plus filter (handled by Crafty Field Ops)

  • Yearly: Full inspection by service tech

Resources

  • Spec sheet and installation guidelines (available upon request)

Troubleshooting Tips

  • Issue: Drip tray overflow
    Possible Cause: Tray not emptied regularly
    Fix: Empty daily or more frequently if high-traffic
    Request Maintenance: If persistent overflow occurs

  • Issue: Water taste is off
    Possible Cause: Filter may need replacement
    Fix: Submit a service request
    Request Maintenance: Crafty handles quarterly filter swaps

  • Issue: No hot water
    Possible Cause: Power may be disconnected or heating element issue
    Fix: Check plug or contact Support
    Request Maintenance: Submit a ticket for technician service

FAQs

How many people can one machine support?
 One iON TS200 can support up to 50 users comfortably.

Do I need to connect it to a drain?
 No—this model uses a drip tray that needs to be emptied manually.

How often does the filter need to be changed?
 Quarterly, but Crafty's Operations team takes care of this for you.