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Nespresso Momento 100

A compact, touch-free office coffee machine that brews single-serve coffee and espresso for small teams.

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About the Nespresso Momento 100

The Nespresso Momento 100 is a compact pod coffee machine that brings café-style drinks to offices of up to 25 people. Employees can scan a QR code and order espresso, coffee, or hot water from their phones, so no one has to touch the machine. Its small footprint fits easily in a main kitchen or kitchenette.

Key Benefits

  • Touch-Free Ordering: Employees scan a QR code and pick their drink in a mobile browser, which keeps shared surfaces cleaner.
  • Compact Footprint: At 12 inches wide, it fits on most countertops without taking over your kitchen.
  • A Drink for Everyone: Espresso, Americano, and hot water for tea cover most of your team’s preferences from one machine.
  • Flexible Water Setup: Run it from the water tank or connect it to a direct water line, and no floor drain is required.

Features

  • QR-enabled, touch-free drink selection from a mobile browser
  • Compatible with Nespresso Professional pods
  • Fast brewing for Ristretto, Espresso, Lungo, and Americano
  • Hot water option for tea and other hot drinks
  • Supports a water tank or a direct water line connection

Specifications

Specification Details
Model # NP-100-US-P
Machine Type Pod coffee
Dimensions (W x D x H) 12 x 20 x 16.5 in.
Capacity 500+ servings per month
Recommended Headcount Up to 25 people
Electrical 120V / 60Hz / 15A / NEMA 5-15P
Water Line Optional
Floor Drain Optional
Countertop Hole Required, 2 in. diameter
Clearance 16 in. left/right, 22 in. front/back, 18.5 in. top/bottom
Milk Wand Not available
Ideal Location Main kitchen or kitchenette
Certifications NSF

Upkeep Recommendations

Regular upkeep keeps every cup tasting fresh and helps prevent breakdowns.

  • Daily: The machine runs an automatic rinse at start-up. Empty and clean the water tank (if used), drip tray, and used-capsule container. Wipe the exterior and coffee outlets.
  • Weekly: Wash the water tank, drip tray, and capsule container with warm, soapy water. Run the cleaning cycle from the maintenance menu as needed.
  • Monthly: Run cleaning procedures when the machine prompts you. Check for leaks and clean around the outlets and capsule area.
  • Yearly: Perform a preventative maintenance cleaning every 6 months.

Troubleshooting Tips

  • Issue: Machine not brewing.
    Possible Cause: The water tank is empty or not seated correctly.
    Fix: Refill or reseat the water tank, then restart the machine.
    Request Maintenance: If the machine still won’t brew, submit an equipment ticket in the Crafty Platform.

  • Issue: Coffee tastes off or inconsistent.
    Possible Cause: The machine needs descaling.
    Fix: Run the descaling cycle using an approved descaling solution.
    Request Maintenance: If you’re not sure how to descale or the taste doesn’t improve, submit an equipment ticket in the Crafty Platform.

  • Issue: QR code not loading on a phone.
    Possible Cause: Weak Wi-Fi or an expired session.
    Fix: Refresh the QR code page or switch to mobile data.
    Request Maintenance: If the QR code still won’t load, submit an equipment ticket in the Crafty Platform.

Nespresso Momento 100 FAQs

Can the Nespresso Momento 100 serve large teams?
No. It’s built for offices of up to 25 people and about 500 servings a month. For larger teams, your Customer Success Manager can recommend a higher-capacity office coffee machine.

How often does the Nespresso Momento 100 need maintenance?
It needs quick daily and weekly cleaning, plus a preventative maintenance cleaning every 6 months. The machine also prompts you when it’s time to run a cleaning cycle.

Can I make tea with the Nespresso Momento 100?
Yes. Use the hot water option for tea or other instant hot drinks.