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Nespresso Momento 100

A compact, touchless office coffee machine for high-quality single-serve coffee and espresso.

Care and Dev __ Crafty Care Center (26)

About Nespresso Momento 100

The Nespresso Momento 100 is a sleek, touch-free pod coffee machine that brings café-style drinks to any office setting. Mobile ordering via QR code offers a safe, efficient way for teams to enjoy espresso, coffee, or hot water all from their smartphones.

Key Benefits

  • Touch-free ordering with QR scan and mobile browser

  • Compact footprint—perfect for any countertop

  • Quick-brew functionality is ideal for busy office mornings

  • Supports a range of drinks, including espresso, Americano, and tea

Features

  • QR-enabled touchless drink selection

  • Compatible with Nespresso Professional pods

  • Hot water option for tea

  • Fast brewing: Ristretto, Espresso, Lungo, and Americano

  • Ideal for offices with up to 100 people

Specifications

Care and Dev __ Crafty Care Center (27)

Upkeep Recommendations

  • Daily: Empty used capsule container, wipe exterior

  • Weekly: Check and refill water tank (if manual)

  • Monthly: Sanitize the drip tray and internal components

  • Quarterly: Check for software updates (if applicable)

  • Yearly: Full descale and system inspection by Crafty tech or Nespresso service team

Resources

Troubleshooting Tips

  • Issue: Machine not brewing
    Possible Cause: The Water tank is empty or not seated correctly
    Fix: Refill or reseat the tank, restart the machine
    Request Maintenance: If the issue persists, submit a service ticket via the Crafty Platform

  • Issue: Coffee tastes off or inconsistent
    Possible Cause: Needs descaling
    Fix: Run descale cycle using approved solution
    Request Maintenance: If unsure how, Crafty Ops can help

  • Issue: QR code not loading on phone
    Possible Cause: Poor Wi-Fi or expired session
    Fix: Refresh QR or switch to mobile data
    Request Maintenance: Contact Crafty Support if persistent

FAQs

Can the Momento 100 serve large teams?
 It's best for offices of up to 100 people. For larger teams, consider the Nespresso Gemini or Aguila.

How often does it need maintenance?
 Minimal. Descaling is needed every 300 cups, and Crafty's Ops team is happy to help.

Does it support tea?
 Yes! Use the hot water function for tea or instant beverages.