What is AI-Powered Product Swapping?
AI-Powered Product Swapping is a feature on the Crafty Platform that helps you replace pantry products with more suitable alternatives, based on your team’s preferences, budget, and consumption trends. Whether you're looking to refresh your snack lineup or adjust for seasonal needs, this tool streamlines the process.
How does AI-Powered Product Swapping create a better pantry experience?
Variety is the spice of life! In the past, swapping required a lot of coordination, from finding the right product to trading emails back and forth with Crafty. But now, with the power of AI and the creativity of Crafty's tech team, Crafty clients can get suggested products and swap with just a few clicks! Whether you're opting for a healthier choice, a bulk option, a less expensive alternative, or just wanting to try something new, the power is back in your hands.
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Saves me time: Skip manual comparisons and scraping the web to find the right option. Our AI suggests top matches based on your data and preferences.
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Maximizes every dollar: Get more value from your pantry spend by quickly swapping out underperforming products.
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Creates a better pantry experience: Swaps are tailored to your team’s taste preferences and usage patterns.
How do I use AI-Powered Product Swapping?
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Log in to the Crafty Platform and head to My Pantry to view and customize your pantry setup.
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Navigate through pantry categories to find the item you want to swap. You’ll see helpful details like delivery history, target stock level, and more.
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Click the Swap button to activate our AI agent. It will take a quick moment to review your office’s pantry patterns and preferences using historical data.
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Review the AI’s tailored product suggestions. Not loving the picks? Use filters like healthier, less expensive, or popular, or just search manually for the item you want.
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Once you've found your new item, hit Swap to make it official.
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Adjust the Target Stock Level to reflect packaging differences. For example, if swapping a 6-pack of La Croix for a 24-pack of Topo Chico, reduce the stock level so you’re not over-ordering.
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Let our tool do the math for you! As you adjust your Target Stock Level during a swap, our platform will automatically show you how much more or less of your budget will go toward that item per delivery—so you can make informed choices in real time.
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After you confirm your swap, our fulfillment teams are automatically notified. If the item is already in stock, it’ll be added to your next delivery. If it needs to be sourced, it may take 2–4 weeks to arrive—but no need to follow up, we’ve got it covered.
Scenarios where AI-Powered Product Swapping is most helpful
- Aligning with team feedback: Swap out underperformers with items better suited to your team’s current cravings.
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Switching to healthier options: Easily swap out sugary snacks for protein-forward or low-sugar picks.
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Adjusting for budget constraints: Use “less expensive” filters to stay within budget without sacrificing variety.
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Catering to seasonal tastes: Quickly replace hot-weather treats with cozy winter snacks.
FAQs
How does a swap impact my budget?
Let our tool do the math for you! As you adjust your Target Stock Level during a swap, you'll see how your pantry budget will increase or decrease accordingly for that item.
What should I expect after making a swap?
Once you confirm a swap, our team and fulfillment partners are automatically notified. If the item is in stock, it will be included in your next delivery. If we need to source it, please allow 2–4 weeks. No tickets or follow-ups needed—we’ll handle it for you!
Does the AI learn my preferences over time?
Yes! The more swaps and product feedback your team provides, the more tailored the suggestions become.
What if I need help with a swap?
Reach out to your Crafty team or email Support@craftydelivers.com—we’re here to help.
Note: My Pantry is only available for Crafty's Concierge and Delivery+ clients.
We are always looking to improve! Have feedback for us or want to weigh in on the features we should build next? Leave feedback for us here!