Running a rinse cycle on the de jong DUKE Nio

What is the rinse cycle on the de jong DUKE Nio?

The rinse cycle is a built-in cleaning function that flushes the internal coffee dispensing system of the de jong DUKE Nio with hot water. This helps maintain the quality and taste of your coffee while keeping the machine sanitary for daily use.

How does the rinse cycle create a better pantry experience?

Running a daily rinse helps ensure each cup of coffee tastes fresh and free of residue or buildup, enhancing the overall office coffee experience for your team.

How do I run a rinse cycle on the de jong DUKE Nio?

Follow these simple steps or refer to this instructional video:

Wake the machine by tapping the screen.
Tap the gear icon in the bottom right corner.
Enter the service PIN (usually provided by your Crafty technician).
Select Service Menu > Maintenance > Rinse.
Tap Start to begin the rinse cycle.
Wait for the cycle to complete. The screen will notify you once it’s done.

Pro Tip: Make sure a cup or carafe is placed under the spout to catch water during the cycle.

Scenarios where running a rinse cycle is most helpful

First thing in the morning, to flush out stale water or residue from overnight.
After heavy use, to maintain taste consistency and machine cleanliness.
Before weekends or holidays, if you know the machine won’t be used for a while.
As part of your daily closing routine to keep the machine ready for the next day.

FAQs

How often should I run a rinse cycle?
Daily is ideal, especially in high-traffic office environments.

Will the rinse cycle use cleaning products?
No. The rinse cycle uses only hot water and doesn’t require detergent or chemicals.

What if the rinse option is grayed out or unavailable?
Ensure you’ve entered the correct service PIN. If issues persist, contact Crafty Support for help.

Is this different from a full cleaning?
Yes. The rinse cycle is a quick clean. A full cleaning (including milk and bean system maintenance) should still be done regularly as recommended.