Scheduling a Service Visit

Request a visit from one of our Service Technicians who can provide equipment maintenance and part replacements on your machines.

Is your coffee machine having a bad day? Perhaps your refrigerator has a fever and their temperature is way too high.

Whatever the issue may be, our Service Technicians are definitely the right people for the job!

Here is how you can request a Service Visit:

  1. Open up the Support Section of your Crafty Dashboard.

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  2. Submit a ticket with "Equipment" as the Type.

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Our team will follow up with you from there to get one of our Service Technicians out to you as quickly as possible!  If you're looking to chat with a member of our team directly, just drop us a line in the chatbot.