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The Billing Section of the Crafty Platform

Manage office food service invoices efficiently using Crafty’s flexible billing tools.

 

What is the Billing section?

The Billing section of the Crafty Platform helps you organize, process, and track invoices tied to your office food service program. It’s designed to simplify budget management across multiple teams, locations, and service types.

How does the Billing section save me time and maximize every dollar?

Crafty’s billing tools consolidate invoicing across your programs and automate delivery, so you can spend less time tracking down financials and more time making strategic decisions. Grouping invoices by location or program also ensures greater clarity and alignment with internal budgets.

How do I use the Billing section?

You’ll manage your invoicing through Payment Profiles, which are customizable to match your unique organizational structure. Each Payment Profile includes:

  • Billing Cadence: Choose how often you receive invoices (weekly or monthly).

  • Payment Terms: Clients under contract may be eligible for custom payment terms.

  • PO or Charge Code: Optionally assign a purchase order number or charge code to all invoices in the profile.

When your Payment Profile is invoiced, you’ll receive a Group Invoice that:

  • Lists all orders in chronological order.

  • Summarizes total spend by category.

  • Breaks down each delivery with detailed items, pricing, and order info.

Scenarios where the Billing section is most helpful

  • Multi-location companies: Receive separate invoices per location to match local budget ownership.

  • Diverse program management: Create profiles for pantry, catering, and remote programs to track spend by service.

  • Finance-driven teams: Assign PO numbers or charge codes for internal billing and reconciliation.

FAQs

How do I view my invoices?
 Log in to Craftydelivers.com, and go to the Billing tab to view or download invoices.

Can I set up multiple Payment Profiles?
 Yes! Crafty supports custom Payment Profiles by location, program, team, or billing requirement.

Can I change the billing address or PO number?
 Yes. Please email Support@craftydelivers.com to update details before an invoice is finalized.

What if I notice a duplicate charge?
 Contact Support immediately and we’ll investigate and issue a refund if needed.

Can I get regular reporting?
 Absolutely! We offer monthly reports on spend, usage, and top-performing items.