Updating Your Payment Info
Quickly update your billing or credit card information through the Crafty Platform.
What is the payment info update feature?
This feature allows you to update your payment method—like credit card or invoice details—within the Crafty Platform. It’s the fastest way to ensure uninterrupted service and billing accuracy.
How does updating my payment info save me time?
Updating your details directly in the Crafty Platform saves you from back-and-forth emails and delays in billing. It keeps your account current without needing to contact Support.
How do I update my payment info?
Follow these steps to update your credit card or invoice information:
- Log in to the Crafty Platform at craftydelivers.com.
- Click the Settings icon in the bottom-left corner of the dashboard.
- Under Payment Profiles, click the three dots next to the profile you'd like to update.
- Select Edit and enter your new payment details.
- Click Submit to save changes.
That’s it—you’re all set!
Scenarios where updating payment info is most helpful
- Your card on file has expired or been replaced.
- You need to switch from credit card to invoicing (or vice versa).
- Your company has new billing requirements or team ownership.
FAQs
Can I update the billing address on my invoice?
Yes. Reach out to Support@Craftydelivers.com immediately after placing your order so we can update it before your invoice is finalized.
What payment methods are accepted?
We accept all major credit cards.
Is it safe to enter my card online?
Absolutely. The Crafty Platform uses secure links to protect your payment information.
What if my payment fails?
You'll receive an email from our finance team with next steps. You can always update your payment info using the steps above.
Still need help?
Email Support@Craftydelivers.com.