About the Bravilor Sego 12
The Bravilor Sego 12 brings freshly ground coffee and espresso drinks to offices of 25 to 50 people without taking over the kitchen. It grinds beans for every cup, serves 40 to 80 cups a day, and fits comfortably in smaller kitchens and kitchenettes. It's a great fit for growing teams that want better coffee without a major kitchen upgrade.
Key Benefits
- Serves 40 to 80 cups a day, ideal for offices of 25 to 50 people.
- Grinds beans on demand for better flavor and freshness in every cup.
- Connects to a water line without needing a floor drain or countertop cutouts.
- Just over 12 inches wide, saving valuable counter space in smaller pantries.
Features
- Touchscreen Menu: Choose from up to 30 drinks, including espresso, cappuccinos, lattes, and hot chocolate.
- Fresh-Ground Coffee: Stainless steel grinder adjusts from coarse to fine for consistent flavor.
- Three Ingredient Canisters: Holds fresh coffee beans, milk topping, and cocoa for more drink variety.
- Precision Brewing: Patented CIRCO brewer adjusts pressure and extraction time for each drink.
- Customizable Drinks: Adjust grind, strength, brewing time, and cup size to match preferences.
- Easy Maintenance: Automatic cleaning, descaling alerts, and waste notifications simplify daily upkeep.
- Energy-Saving Mode: Reduces power consumption during quiet hours to keep operating costs down.
Specifications
| Specification | Bravilor Sego 12 |
|---|---|
| Model # | SEGO12 |
| Dimensions | 12.4" W x 23.23" H x 17.72" D |
| Capacity | 40 to 80 cups per day |
| Recommended Headcount | 25 to 50 people |
| Waterline | Required |
| Floor Drain | Not required |
| Countertop Holes | Not required |
| Electrical | 14A |
| Clearance | 12.4" left/right, 17.72" front/back, 23.23" top/bottom |
| Milk Wand | No |
| Certifications | UL, NSF |
Upkeep Recommendations
A little daily upkeep goes a long way toward better coffee and fewer maintenance headaches.
Daily
- Mixing Cup: Remove and wash loose parts with warm, soapy water. Dishwasher safe.
- Brewer: Remove and wash loose parts with warm, soapy water. Not dishwasher safe.
- Waste Bin: Empty, wash with warm, soapy water, and dry. Not dishwasher safe.
- Drip Tray: Wash with warm, soapy water and check the float. Not dishwasher safe.
- Exterior: Turn the machine off, then wipe the outside and drip tray plate with a damp cloth.
- Rinse Cycle: Run Rinse machine to finish.
Weekly
- Canisters: Close the yellow slider, remove and empty the canisters, and brush loose parts clean while dry. Reassemble, open the yellow slider, and run Rinse machine.
- Bean Container: Remove, empty, and clean. Dry thoroughly. Not dishwasher safe.
- Grinder Outlet: Remove and wash with hot, soapy water. Dry thoroughly. Not dishwasher safe.
- Fan: Turn the machine off. Clean the rotor with warm, soapy water and the housing with a brush or damp cloth. Not dishwasher safe.
- Interior: Remove the canisters, bean container, drip tray, and waste bin. Wipe the inside with a damp cloth.
As Prompted
- Descaling: When the screen shows a descaling message, submit an equipment ticket in the Crafty Platform. Descaling keeps mineral buildup from clogging the machine.
Yearly
- Preventative Maintenance: An annual service visit keeps the machine running at its best.
Troubleshooting Tips
“Empty waste bin” message
- Issue: The screen says to empty the waste bin.
- Possible Cause: The machine counts cups and flags when the bin has reached its limit.
- Fix: Empty the waste bin. Leave the door open for 5 seconds, then close it to reset the message.
- Request Maintenance: If the message stays on after the bin is emptied and the door is reset.
“Clean brewer” message
- Issue: The screen asks you to clean the brewer.
- Possible Cause: The machine has reached its set number of cups or days since the last brewer cleaning.
- Fix: Run the cleaning program from Maintenance > Cleaning brewer.
- Request Maintenance: If the message returns right after cleaning.
Drip tray overflowing
- Issue: Water is pooling on the counter or around the drip tray.
- Possible Cause: The drip tray is full or the float is stuck.
- Fix: Empty and wash the drip tray, then check that the float moves freely.
- Request Maintenance: If water keeps leaking with an empty tray. This may point to a water line issue.
Coffee tastes too strong or too weak
- Issue: Drinks taste noticeably off from normal.
- Possible Cause: The grinder needs adjustment or calibration.
- Fix: Clean the brewer and grinder outlet, then run Rinse machine.
- Request Maintenance: If taste doesn’t improve after cleaning. Grinder adjustments are handled by a technician.
Machine won’t dispense
- Issue: Nothing comes out when a drink is selected.
- Possible Cause: Internal, water supply, or electrical issue.
- Fix: Don’t attempt internal repairs.
- Request Maintenance: Submit an equipment ticket in the Crafty Platform right away.
About the Brand
Founded in Amsterdam in 1948, Bravilor Bonamat has grown from a wholesale espresso machine reseller into a global manufacturer of commercial coffee machines, espresso equipment, and hot water dispensers. The Dutch company remains family-owned, with most production based in Heerhugowaard, the Netherlands. Today, it operates across Europe and the U.S., with authorized dealers in more than 100 countries.
FAQs
Does the Bravilor Sego 12 need a water line?
Yes. The Sego 12 connects directly to a water line, so no one has to refill a tank. It doesn’t need a floor drain or countertop holes.
How many people can the Bravilor Sego 12 serve?
The Sego 12 is best for offices of 25 to 50 people. It serves 40 to 80 cups a day. For larger teams, ask the Crafty team about higher-capacity options.
Can the Bravilor Sego 12 make drinks with fresh milk?
No. The Sego 12 doesn’t have a milk wand or fresh milk system. It makes milk-based drinks like cappuccinos using an instant topping from one of its ingredient canisters. If fresh milk drinks are a priority, contact the Crafty team.