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Nespresso Zenius

A compact and reliable office coffee machine for quick, quality espresso at work.

Care and Dev __ Crafty Care Center (23)

 

About the Nespresso Zenius

The Nespresso Zenius is a professional-grade pod coffee machine that brews high-quality espresso, ristretto, and lungo with the push of a button. Designed for speed and ease, it's the perfect fit for small to mid-sized offices seeking a sleek, efficient, and mess-free coffee solution.

Key Benefits

  • Compact design ideal for countertop spaces

  • Brews espresso in under a minute

  • A simple pod system means no mess or waste

  • Great for offices with up to 100 employees

Features

  • Compatible with Nespresso Professional pods

  • Three programmable cup sizes: Ristretto (0.85 oz), Espresso (1.35 oz), and Lungo (3.7 oz)

  • Fast heat-up time: 35 seconds

  • Removable 2-liter water tank

  • Energy-saving mode after 9 minutes of inactivity

Specifications

Upkeep Recommendations

Daily:

  • An empty used pod container

  • Refill the water tank as needed

Weekly:

  • Wipe the machine exterior

  • Rinse the drip tray and pod container

Monthly:

  • Clean the water tank thoroughly

Quarterly:

  • Check machine functionality, clean the pod slot

Yearly:

  • Descale the machine (every ~300 uses)

Resources

Please refer to your Crafty contact or the manufacturer's official materials for downloadable user manuals and sustainability program info.

Troubleshooting Tips

  • Issue: The Machine isn’t dispensing coffee
    Possible Cause: The Empty water tank or the used pod container is full
    Fix: Refill the water tank and empty the pod container
    Request Maintenance: If the issue persists, submit a ticket through the Crafty Platform

  • Issue: The Machine takes longer than usual to heat
    Possible Cause: Mineral build-up
    Fix: Descale the machine following Crafty's instructions
    Request Maintenance: Reach out to Crafty Support for on-site service

  • Issue: Coffee tastes off
    Possible Cause: Dirty pod chamber or expired pods
    Fix: Clean the pod chamber and check the pod dates
    Request Maintenance: Submit a service request if the issue continues

FAQs

Is the Nespresso Zenius good for large offices?
 It’s ideal for teams up to 100. For larger teams, we recommend the Gemini or Aguila models.

How often should the Zenius be descaled?
 Every 300 cups or so—Crafty can guide you or handle it for you!

Can I use regular Nespresso pods in this machine?
 The Zenius uses Nespresso Professional pods, which differ from home-use pods.