About the de Jong DUKE Virtu Bean-to-Cup Espresso Machine
The de Jong DUKE Virtu is a bean-to-cup office espresso machine that grinds whole beans fresh for every drink. It’s built for offices of 75 to 100 people and fits in a kitchenette or main kitchen. If your team wants espresso, lattes, and cappuccinos without a trip to the coffee shop, the Virtu delivers at the push of a button.
Key Benefits
- Right-Sized for Mid-Sized Offices: Serves 150 to 180 cups per day, depending on settings, which is ideal for teams of 75 to 100 people.
- Milk Drinks in One Step: The one-step milk wand makes lattes and cappuccinos simple, with no separate frothing process.
- No Floor Drain Needed: The Virtu connects to a waterline but doesn’t need a floor drain, so it fits more office kitchens.
- Proven Quality: NSF certification means the machine meets recognized food safety and sanitation standards.
Features
- Fully automatic bean-to-cup brewing that grinds fresh beans for every drink
- One-step milk wand for espresso-based milk drinks
- Plumbed water connection, so there’s no reservoir to refill
- Countertop installation suited to kitchenettes and main kitchens
- Built-in daily and weekly cleaning cycles
Specifications
| Specification | Detail |
|---|---|
| Model | Virtu 92|36 |
| Dimensions | 23.7" W x 34.3" H x 21.1" D |
| Capacity | 150 to 180 cups per day, depending on settings |
| Recommended Headcount | 75 to 100 people |
| Waterline | Required |
| Floor Drain | Not required |
| Countertop Holes | Required, 2" diameter |
| Electrical | 15A |
| Milk Wand | One-step |
| Certifications | NSF |
| Ideal Location | Kitchenette, Main Kitchen |
Upkeep Recommendations
Regular upkeep keeps every cup tasting fresh and helps prevent unexpected downtime.
- Daily: Rinse the drip tray and run the daily cleaning cycle.
- Weekly: Run the weekly cleaning cycle.
- Quarterly: Schedule a preventative maintenance cleaning.
Troubleshooting Tips
-
Issue: Coffee tastes weak or watery.
Possible Cause: The bean hopper is low or empty.
Fix: Refill the bean hopper with whole beans and brew a fresh drink.
Request Maintenance: If the coffee still tastes weak after refilling, submit an equipment ticket in the Crafty Platform. -
Issue: Milk drinks aren’t frothing properly.
Possible Cause: The milk supply is low, or the milk system needs cleaning.
Fix: Check the milk supply, then run the daily cleaning cycle.
Request Maintenance: If milk drinks still don’t froth after cleaning, submit an equipment ticket in the Crafty Platform. -
Issue: Water is pooling around the machine.
Possible Cause: The drip tray is full or not seated correctly.
Fix: Empty and rinse the drip tray, then slide it fully back into place.
Request Maintenance: If water keeps pooling with the drip tray in place, submit an equipment ticket in the Crafty Platform. Leaks can involve the waterline, so don’t try to fix them yourself. -
Issue: The machine won’t dispense drinks.
Possible Cause: A water supply or internal issue.
Fix: Confirm the machine is powered on and that no cleaning cycle is running.
Request Maintenance: If the machine still won’t dispense, submit an equipment ticket in the Crafty Platform.
Get more troubleshooting tips >
de Jong DUKE Virtu FAQs
How many people can the de Jong DUKE Virtu serve?
The Virtu is recommended for offices of 75 to 100 people. It produces 150 to 180 cups per day, depending on settings. If your office is larger, contact your Customer Success Manager to talk through options.
Does the de Jong DUKE Virtu need a water line?
Yes. The Virtu connects to a waterline, so there’s no reservoir to refill. It doesn’t need a floor drain, and it does need one 2" countertop hole for installation.
Can the de Jong DUKE Virtu make lattes and cappuccinos?
Yes. The one-step milk wand lets your team make espresso-based milk drinks with no separate frothing step.