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de Jong DUKE Virtu

Office bean-to-cup espresso machine with powder mix-ins for a full café-style menu.

de Jong DUKE virtu office bean-to-cup espresso machine

About the de Jong DUKE Virtu

The de Jong DUKE Virtu is a compact, countertop bean-to-cup espresso machine that delivers a wide variety of café-style beverages using freshly ground beans and powder mix-ins. With a customizable menu and intuitive touch interface, it’s built for convenience and consistency, ideal for busy office environments.

Key Benefits

  • Customizable menu with a wide variety of espresso drinks

  • Compact footprint fits on most countertops

  • Touchscreen interface for a user-friendly experience

  • Great for medium-sized offices with moderate drink volume

Features

  • Two 4.4 lb bean hoppers (approx. 270 drinks each)

  • In-unit grinder for fresh brewing

  • Three powder canisters (cappuccino, chocolate, French vanilla)

  • Mixers for powder-to-liquid blending

  • Supports drinks like coffee, espresso, cappuccino, lattes, and more

Specifications

Upkeep Recommendations

  • Daily: Rinse brew unit, clean drip tray, and wipe surfaces

  • Weekly: Deep clean the brew unit and check powder canisters

  • Monthly: Clean internal powder canisters and update software if applicable

  • Quarterly: Internal machine checkup by the Field Ops team

  • Yearly: Preventive maintenance and part inspection

Resources

  • Manufacturer Website 

  • Spec sheet and installation guidelines 

Troubleshooting Tips

  • Issue: The Machine won’t brew
    Possible Cause: Empty hopper or powder container
    Fix: Refill containers and restart the machine
    Request Maintenance: Submit a ticket through the Crafty Platform
  • Issue: Grounds bin full alert
    Possible Cause: Grounds container has reached capacity (~175 drinks)
    Fix: Unlock and empty the bin
    Request Maintenance: Contact Field Ops for help unlocking if needed
  • Issue: Poor drink quality
    Possible Cause: Dirty mixers or expired powder
    Fix: Run the cleaning cycle and replace the powders
    Request Maintenance: Schedule a service visit through the Crafty Platform

FAQs

What kind of drinks can the Virtu make?
 It can brew espresso, coffee, cappuccinos, lattes, café au lait, hot chocolate, macchiatos, and more.

Does the Virtu use fresh milk?
 No, it uses dry powder mix-ins for cappuccino, chocolate, and vanilla-based drinks.

How many people can this machine serve?
 It’s best for medium-sized offices (50–200 people), offering up to 60 drinks per hour.